Free Shipping On (US & EU) Orders Over EUR€50 Worldwide EUR€75
When will I get my order?
It can take 3-5 days before an order is shipped out. When your order is shipped out, we automatically send you an email with a tracking code. The shipping time depends on your location, but can be estimated as follows:
Europe:2-6 business days
USA: 3-8 business days
International: 10-20 business days
*During the holidays, delivery times take longer, so make sure to order on time
**Deu to the Covid-19 Pandemic, international shipping times especially take much longer to arrive.
For more information, please refer to our FAQs page
We don't offer returns and exchanges, but if there's something wrong with your order, please let us know within 14 days by contacting us at[firstname.lastname@example.org]
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [email@example.com] with photos of wrong/damaged items and we'll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you're unsure which size would fit better, check out our sizing charts— we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that's the case, please let us know at [firstname.lastname@example.org] within a week after receiving your order. Include your
order number and photos of the mislabeled item, and we'll send you a new one, or issue a refund!